Your Trusted Tech Partner in Seward & Beyond
Hi, I’m Andrew Hanus. With over a decade in tech and a commitment to honest, expert service, I’m here to solve your IT, cybersecurity, and web challenges for your home or business in the Seward and Lincoln areas. As a veteran and your neighbor, I’m dedicated to providing solutions you can trust.
Tech Support & Troubleshooting:
Experiencing computer problems, printer issues, or software glitches? I offer fast and reliable fixes for residents and businesses.
Cybersecurity & Scam Prevention:
Worried about online threats or been a victim of a scam? I provide security checkups, advice, and help you recover.
Website & Digital Solutions:
Need a new website, updates to your current site, or advice on your tech setup? Let’s build something effective.
Free Community Workshops & Advice:
Passionate about empowering our community, especially seniors, with tech knowledge. Ask about upcoming workshops or get honest advice.
Ready to Talk?
Here’s how to reach me.
I personally respond to all emails, typically within 24 hours.
Phone
Feel free to call or text. If I don’t pick up, I’m likely assisting another client and will get back to you ASAP.
Address
Meetings by appointment.
Frequently Asked Questions
Have questions? I have answers.
I’m worried I’ve been scammed online or clicked a malicious link. Can you help?
Absolutely. If you suspect you’ve been targeted by an online scam or clicked on something suspicious, please contact me immediately. I’ve helped many individuals navigate these stressful situations, from verifying potential threats to assisting if you’ve unfortunately lost money. Your security and peace of mind are my priority.
Do you offer on-site IT support (house calls/business visits) or remote assistance?
Yes, I provide flexible support options to suit your needs. I offer on-site visits for both homes and businesses throughout the area, for issues of any size. Remote assistance is also available for quicker solutions when appropriate. I’m committed to providing help when and where you need it. For urgent matters, I strive to be available even outside typical business hours.
What information is helpful to have ready when I contact you for tech support?
To help me diagnose and resolve your issue as quickly as possible, please try to have the following information handy:
- The make and model of your device(s) (e.g., Dell Inspiron 15, iPhone 12).
- A description or picture of any error messages you’re seeing.
- A brief summary of the problem and any troubleshooting steps you’ve already tried. Think about what details would help you if you were solving this problem for someone else! The more information, the better.
Who do you provide IT support for? (Homes, businesses, specific areas?)
Hanus Tech Solutions proudly supports everyone! Whether you’re a local resident needing home computer help, a solo entrepreneur, or a larger business requiring expert IT consulting, no challenge is too big or too small. I provide on-site support across Seward, Lincoln, and surrounding rural communities – I’m happy to come to you wherever you are in the area.
How does your pricing work? What are your hourly rates?
I believe in transparent and honest pricing. My standard hourly rates are generally $50/hour for residential clients and $100/hour for business clients. Please note that rates may vary depending on the time of day for urgent/after-hours requests or the specific complexity and urgency of the situation. I’m always happy to discuss pricing upfront before any work begins.
What types of hardware, software, or operating systems can you work with?
My experience is broad! I can assist with almost any tech you might have. This includes common desktop and laptop brands, unique hardware like plotter or dot-matrix printers, mainstream software applications, and various operating systems including Windows, macOS, and Linux. I’m a fast learner and can quickly adapt to industry-specific software too. If it’s tech-related, chances are I can help!